Will the bank chairmen step up, step down or be sacked?

Will the bank chairmen step up, step down or be sacked?

Scott Morrison says bank boards need to step up, but maybe it would be better if they actually stepped down, starting with the chairmen? CBA’s tattered reputation took another blow today when APRA released this report on governance, culture and accountability at the bank. It will certainly increase the heat on CBA but the Treasurer […]

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How the fall out from the Royal Commission will affect you

How the fall out from the Royal Commission will affect you

I got it wrong when I predicted the Royal Commission wouldn’t amount to much. As a hardened 25 year career banker even I’ve been dismayed by the revelations. There will be more to come later next month when the RC turns its attention to SMEs, but the ramifications from the RC will be far reaching […]

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Improving transparency in the fintech business lending market

Improving transparency in the fintech business lending market

theBankDoctor, Kate Carnell & Fintech Australia have published a detailed report on improving transparency in the fintech business lending sector. This project has been twelve months in the making and represents a line in the sand on industry self regulation which is needed to ensure this rapidly emerging sector fulfills its potential of becoming a […]

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What Australia’s bank leaders can learn from Amazon’s Jeff Bezos.

What Australia’s bank leaders can learn from Amazon’s Jeff Bezos.

Amazon is well on the way to its goal of conquering the modern commercial world. The e-commerce, logistics, media and food titan is now the second biggest company in the world and Morgan Stanley predicts it will overtake Apple by the end of next year to become the globe’s first USD1 trillion company. Australian institutions, […]

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The other reason for removal of ATM fees

The other reason for removal of ATM fees

ATMs are going the way of letterboxes and public phone booths. Emails are replacing letters, mobiles phones are replacing public phones and payment options like Apple Wallet, payWave and cash out are rendering ATMs redundant. In the not to distant future we will be using ATMs about as often as we currently use letterboxes and […]

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The APRA Inquiry creates the opportunity for CBA to turn from laggard to leader in culture and governance.

The APRA Inquiry creates the opportunity for CBA to turn from laggard to leader in culture and governance.

A truism learned from a career inside and outside banking is “you may win a battle with a bank but you’ll never win a war”. But big and powerful banks, accustomed to getting their way with customers, seem to be finally coming to the realization that they are not going to win the public opinion […]

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Shining a light on the SME fintech lending market

Shining a light on the SME fintech lending market

theBankDoctor.org, Kate Carnell, the Australian Small Business & Family Enterprise Ombudsman (ASBFEO) & Danielle Szetho, CEO of the industry association Fintech Australia (FA) have published a detailed report on improving transparency in the fintech business lending sector. This project has been twelve months in the making and represents a line in the sand on industry […]

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Borrowers be Aware & Beware

Borrowers be Aware & Beware

Borrowers would be wise to ensure they understand how the changes taking place in the economy & the banking sector in particular will impact on their borrowing arrangements. This piece highlights the main areas of concern, explains how the banks are responding and offers six tips to safeguard your borrowing arrangements. HOUSEHOLD DEBT. At more […]

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What keeps SME owners awake at night?

What keeps SME owners awake at night?

Cashflow and time management are the biggest pain points for Australian SMEs, according to research conducted by East & Partners for ASX-listed working capital lender Scottish Pacific. The bi-annual SME Growth Index canvassed the views of more than 1200 SMEs with turnovers ranging from $1 million to $20 million. Cashflow concerns arise from a range […]

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Does your bank really want you as a customer?

Does your bank really want you as a customer?

Take theBankDoctor’s two minute quiz to find out. SMEs are finding it difficult to get bank funding yet banks keep telling us they are keen to lend. So what’s going on? Are the banks being too tough or do small business owners just have unrealistic expectations? Well in fact, both statements are true. There’s no […]

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